Anti-Scalping Protection
Every order gets a risk score before scalpers get their tickets. Set limits, challenge suspicious buyers, and keep resellers out — while real fans check out without any friction.
Every order is scored in real time
During checkout, Bookitive weighs server-observed signals — order velocity across your events, anonymized networks, disposable emails, bulk quantities — into one risk score with the full reasoning attached to every order.
- Weighted signals with transparent points, not a black box
- Server-side observations lead; client hints only raise suspicion
- Thresholds you tune per organization or per event
Respond in steps, not with a sledgehammer
Low risk sails through untouched. Rising risk climbs a ladder: flag the order for later, challenge the buyer to verify their phone, hold it for human review, or block it outright — you decide where each rung starts.
- Flag → challenge → hold → block, tuned by you
- SMS phone verification stops bots cold
- Review queue with full context and one-tap approve or reject
Tickets that cannot be resold
For high-demand events, switch to rotating QR tickets: the code refreshes continuously on the buyer's ticket page, so screenshots and forwarded PDFs are worthless at the door. Transfers stay possible — but only through a verified handover.
- Rotating QR codes — a screenshot expires in seconds
- Ticket transfers only via email-verified takeover
- Per-person limits plus your own allow and deny lists
Protection that works while you sleep
Set your rules
Pick limits per person, choose where the ladder rungs start, and add trusted or blocked buyers to your lists.
Bookitive scores every order
Signals are weighed in real time during checkout — clean orders never notice a thing.
You review the gray zone
Suspicious orders wait in the review queue with their full reasoning — approve or reject in one tap.
The full protection toolkit
One switch per event turns it on — every layer works with the others.
- Real-time risk score on every order
- Transparent signal breakdown per order
- Per-person and per-order ticket limits
- SMS phone verification challenges
- Human review queue for gray-zone orders
- Allow and deny lists
- Rotating QR tickets for high-demand events
- Verified-only ticket transfers
Common questions
What organizers ask before switching protection on. Missing an answer? Ask us via the demo form.
Will protection slow down honest buyers?
No. Low-risk orders check out with zero extra friction. Only suspicious orders meet a challenge, and only clearly bad ones are blocked.
What signals feed the risk score?
Server-observed behavior: order velocity for one email, phone or IP, purchases across your events, bulk quantities, anonymized networks and disposable email domains. Client-side hints can only raise suspicion, never clear it.
Can I decide the borderline cases myself?
Yes — that is the review queue. Each held order shows its complete reasoning, you approve or reject with one tap, and you can add the buyer to your allow or deny list.
Do rotating tickets work when the door has no signal?
Yes. The scanner validates rotating codes even offline — codes are generated on the buyer's device and checked against synchronized secrets.
Keep your tickets with real fans
Set your limits today and let every order be checked before a scalper gets through. No credit card required.